Open Position: Customer Service Representative

 
 
 
 
  EXCELLENT  
  
 Based on 314 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Olivia Meikle Sidgwick 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Great service. Very knowledgeable about our issues and walked us through them in detail.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Ehtasham Ulhaque 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 David Wright 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Jeff was incredibly responsive and competent! Many thanks for a great job. Problem solved
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Robyn K 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We had a great experience with Jeff from The Great Plumbing Company. He came to fix some ongoing issues with the toilet as well as repair and replace some shower hardware. He was punctual, gave us advance notice of his arrival time, and took the time to explain everything clearly before and during the work. Everything was handled efficiently and professionally, and the job was done well. We would definitely recommend him and use him again.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Eiko Shaul 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We were totally impressed as well as pleased with Jeff’s work and his business manners in solving the water shut off valve in our laundry room.  He explained the situation we were faced with and the possible scenarios of what was causing the problem and what types of solutions we were looking at depending on the availability of the replacement valve.  As the valve was almost a museum piece, he searched all possible sources to locate a place that would carry it.  He tracked down to two places.  Fortunately he was able to get the last one at a nearer place.  The work was done once the replacement piece was obtained. We were pleased with the exact same replacement piece.  Jeff’s dedicated work to do the right way impressed us.  We appreciated his knowledge and his willingness to explain things to us and his overall pleasant personality.  We were happy that we had switched from another company to The Great Plumbing Company .  The first person I had talked with about our situation was also pleasant and very helpful.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Thalerni Uththaradevan 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Jeff was the best! I was worried I was going to have to spend thousands to fix the leak but Jeff did a magnificent job without breaking the bank. Efficient, honest and very knowledgeable! Would 100% recommend!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Dave G. 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Very responsive, solved my plumbing issue in the same day. Pleasant experience overall.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Carol Percy 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
The Great Plumbing Company came highly recommended by friends: "We’ve been visited by him 3 times now and have been happy with every job." Two reviews in one! I was even there for one of those visits, the scary under-the-house drain scare!

Communication was excellent. The office staff were efficient and pleasant, and I appreciated both the text confirming the time and the phone call confirming Jeff's ETA.

Service was prompt. They even moved the appointment up when they realized they could do it sooner.

Jeff's diagnoses were transparent and the prices were reasonable. He took the time to draft estimates for a range of repair options (fancy faucet, full tank rebuild, etc), and he was also upfront about one of the things I'd asked about being a waste of time (moral: don't ignore your hot water heater).

Jeff was also very affable (and he remembered my friends!).

It's nice to have an unexpected plumbing job become a pleasant experience! It's a Great Plumbing Company!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Christy D 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
I contacted The Great Plumbing Co via HomeStars and received a call back within minutes. Jeff arrived within two hours (same day), identified the source of the leak and had it repaired within an hour. I also had two sluggish sinks so had them snaked out. Great service. Highly recommend. Thanks!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Lindsay Tyler 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent service.
  
 
  
 
 
 
 
 
Showing only 5 star reviews
  
 
 Verified by Trustindex  
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more